Vet care and medication
We have 24 hour access to a local vet. In the unlikely event of illness your dog will receive veterinary attention.
We will always ask who your own vet is and liaise with them if a vet is required, where practical to do so.
We can administer any vet prescribed medication to your dog. It is essential that you:
- Arrange for adequate supplies in advance.
- Bring these supplies with you in the vet dispensed containers.
- Ensure that your dog's name is clearly labelled on the medication and that the instructions are clear (how much, how often, how to give).
* Covid-19 procedures *
We are following guidelines from Welsh Government for animal businesses.
Only one client should be on the premises at a time. If when you arrive another client is with us, please stay at a safe distance until they have left.
If you prefer then we can email the form to you in advance to complete and bring with you. We are doing as much of the checking in and out as possible outside.
If you would like us to wear a face covering when you come please let us know.
Hand sanitiser is available on the kennel reception desk.
If you are shielding, then if you let us know in advance we can arrange to collect your dog from your car without you getting out at all.
Please ensure that bedding or toys that you bring with your dog are washable.
Please pay by card rather than cash if you can.
Vaccinations and age
We require that all dogs are up to date with their vaccinations including the separate vaccination for Kennel Cough.
This is for the health of all dogs in the kennel and also because it's a licence requirement from the local authority.
Our local authority also requires us to hold vaccination certificates whilst dogs are boarding. Please ensure your dog's microchip number is on their vaccination card.
No dog will be allowed into the kennels without valid vaccinations and certificate.
We may ask you for copies of vaccination certificates at the point of booking unless we have a record of them already. The first course of vaccinations, or any lapsed vaccinations (including for Kennel Cough), must be completed at least two weeks before boarding. If you are not sure, then please check with your vet, or send us a picture of the vaccination card and we will be happy to check it for you.
Please ensure that your vet knows you want your dog to receive the Kennel Cough vaccine as well as the annual boosters. They may not do it if you do not specifically ask for it.
We do not recommend kennelling pups that are less than 6 months of age as their immune system is not fully developed until around that time. We hope you will understand that we do not take pups into our kennel until they are close to six months.
